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Special Loads Officer

Ground Operations


Magma Aviation commercially and operationally manages dedicated wide-body cargo aircraft, contracted to us exclusively by our airline partners. We are a privately owned, independent, air cargo company operating a complete service worldwide.

Whether you are using our scheduled services or ad-hoc charter options, our experience, knowledge and flexibility means that you can rely on us 24/7/365.

Magma Aviation designs and delivers bespoke air cargo transport solutions anywhere in the world. We fly all forms of cargo, including urgent relief aid, perishables, livestock, containers, oil and gas, and hazardous substances.

Our expert team will handle your air freight with care and diligence to ensure that it arrives at its destination safely and on time, every time.


Purpose of the Role

  • To be the main point of contact with the ground services department for all Special Load requests. Help internal departments make safe decisions on how to process Special Loads and advising customers on the correct packing methods.
  • Create a training programme to be rolled out across Magma giving a basic awareness to all staff within Magma Aviation.
  • Identify problematic Special Loads that would require additional ground time of expert handling requirements

Key Job Responsibilities

  • To ensure all Special Loads which are planned to be carried Magma Aviation in accordance with Airline Operators guidelines and are correctly prepared ready for carriage.​
  • Liaise with GHA, internal stakeholders and customers to ensure the loading process is understood and completed safely within IATA regulations.
  • Confirm correct packaging for DGR items booked to travel.
  • Create an internal training package to give awareness to internal departments on Special Loads
  • Remain current with industry trade associations, relevant CAA’s and Magma Aircraft Operators.
  • Completion of loadplans for non-special loads including but not limited to Dangerous Goods, AVI and TRC Shipments.
  • Potential travel to ensure that the special loads are correctly handled and minimize disruption to the flying programme


  • Participate in conference calls to ensure effective sharing of information and full awareness of others in the Magma Team and other offices. 
  • Interact with Airline Operators and external customers

Correlation with

  • To work in correlation with Operations Officers and Commercial Executives across the group.
  • To work in conjunction with the yearly strategies laid out by the Board of Directors, Senior Management and Management Teams

Group policies and procedures (Business Intelligence, Compliance, Finance, HR, IT, Legal) 

  • To undertake all activities in accordance with applicable group policies and procedures so as to ensure that the interests of the Group and individual corporate entities are protected at all times. 
  • At all times to ensure that legal and commercial risks (to the extent relevant to the post holder role) are identified and minimized through effective communication with applicable stakeholders as well as relevant support functional departments and, when necessary Board of Directors.


  • To carry out any other duties within the competence of the role holder, as requested (including additional working hours as and when required).
  • To travel when required in line with business needs.
  • Be aware of and comply with the company policies.
  • Keep up to date with industry changes, procedures and requirements relating to job role.
  • Participate in a rotating out of hour’s duty rota within the commercial team.
How to apply

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We're passionate about helping businesses with shipments large and small. Whatever your needs, contact us to find out more.

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